Technical support and training
A specialized training service for heavy machinery parts clerks in companies comprising three different blocks.
BLOCK A: IDENTIFICATION OF TYPES OF MACHINERY
- Acquire the knowledge to identify the different types of machinery, their characteristics, mechanical components and their roles Identify parts from OEM software (CATERPILLAR, VOLVO, KOMATSU)
- Differentiate between OEM, generic, remanufactured and used parts
BLOCK B: ROLE OF THE PARTS ASSISTANT Order taking protocol
BLOCK C: ACQUISITION AND DISTRIBUTION
- Identify the needs of the workshop
- Find sources of supply
- Perform inventory control and management
- Tasks relating to the receipt of shipment
We also have a bank of contacts to guide your technicians in some more complex tasks, otherwise we can help you find a specialist to do the work on your equipment.